RETURNS & REFUNDS

By placing an order through the JerseyJengle website, you agree to the terms outlined below. We have set these policies to ensure transparency and to provide clarity on our return and refund procedures. These policies apply only to orders shipped within the United States.

30-DAY RETURN POLICY

We offer a 30-day return policy, meaning you have 30 days from the date of receiving your order to request a return.

To be eligible for a return:

  • The item must be in its original, unused condition (unworn, unwashed, with tags, and in its original packaging).
  • You must provide a receipt or proof of purchase.

RETURN PROCESS

  1. To initiate a return, contact us at support@jerseyjengle.shop.
  2. If your return is approved, we will provide a return shipping label and instructions on how and where to send your package.
  3. The inspection process typically takes 5-7 business days.
  4. Once approved, we will issue a replacement product at no extra cost (no return fee).

🚨 Note: Items returned without prior approval will not be accepted.

DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect item, please contact us immediately at support@jerseyjengle.shop so we can resolve the issue.

To assist with your claim, please provide:

  • A clear photo of the defective or incorrect item
  • Your order number

EXCHANGES

We only offer exchanges for the following reasons:
✔️ Damaged product
✔️ Incorrect item received
✔️ Wrong size
✔️ Defective item

To request an exchange, email support@jerseyjengle.shop.

RESTOCKING & RETURN SHIPPING FEES

✅ No restocking fees
✅ No return shipping fees

ORDER CANCELLATION & REFUNDS

  • If your order is still being processed, you may cancel it for a full refund.
  • If your order has already been shipped and a tracking number has been issued, you must wait for the package to arrive before initiating a return.

DISCLAIMER

These policies are verified for JerseyJengle and enforceable against any claims. Please review these policies before placing an order.

For further assistance, contact us at support@jerseyjengle.shop.

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